Privacy Policy
Last Updated: July 16, 2026
United Property Restoration Services
United Property Restoration Services ("United," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, https://www.unitedprs.com, and through our business operations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us regarding our restoration, remediation, reconstruction, and related services. [unitedprs.com]
Information We Collect
Information You Provide Directly
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Property address
- Insurance claim information
- Service request details
- Photos, documents, or other information submitted in connection with a restoration project
- Any information provided through our contact forms, email communications, or telephone conversations
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website activity and interactions
- Referring website information
- Date and time of access
This information helps us improve website functionality, performance, security, and user experience.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
- Measure marketing effectiveness
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
If required by applicable law, we will obtain consent before deploying non-essential cookies.
How We Use Your Information
We may use collected information to:
- Respond to service inquiries
- Schedule inspections and appointments
- Provide restoration, remediation, reconstruction, and emergency services
- Prepare estimates and project documentation
- Communicate throughout the project lifecycle
- Process insurance-related information
- Improve our website and services
- Respond to customer support requests
- Send service-related communications
- Comply with legal obligations
- Protect against fraud, unauthorized activity, or misuse
How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party companies that assist with:
- Website hosting
- Analytics
- Marketing
- Customer relationship management (CRM)
- Email communications
- Technology support
Insurance Companies and Adjusters
- When necessary to process claims, coordinate restoration services, or fulfill contractual obligations.
Contractors and Business Partners
- Licensed contractors, subcontractors, consultants, and vendors involved in performing requested services.
Legal Compliance
We may disclose information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights
- Protect customer safety
- Investigate fraud or unlawful activity
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain project records
- Comply with legal, regulatory, tax, insurance, or contractual requirements
- Resolve disputes and enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Connecticut and State Privacy Rights
Residents of certain states may have rights regarding their personal information, including rights to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal information
- Obtain a copy of personal data
- Opt out of certain advertising or data processing activities where applicable
- To exercise any applicable privacy rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
United Property Restoration Services
Website: https://www.unitedprs.com
Contact Page: https://www.unitedprs.com/contact [unitedprs.com]
Email: info@unitedprs.com
Phone: (800) 835-0740
